EVULV BEAUTY RETURN POLICY 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy. 

 

RETURNS 

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new or gently used condition.

 

RETURN PROCESS 

To return an item, please email customer service at returns@evulvbeauty.com to obtain authorization. After receiving authorization, place the item securely in its original packaging and include your packing slip, and mail your return to the address below. Once the return is received we will then process your refund.

 

EVULV BEAUTY

Attn: Returns

1915 Bull St A

Savannah, GA 31401

 

Please note, you will be responsible for all return shipping charges unless the return is due to an error on our end. We strongly recommend that you use a trackable method to mail your return.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused or gently used, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at returns@evulvbeauty.com. If your return is accepted, we’ll send you a return shipping label, as well as the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at returns@evulvbeauty.comm.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.